Location: Phoenix, AZ (Candidates from Phoenix, Scottsdale, Glendale, Fountain Hills, Mesa, Chandler, Gilbert, Rio Verde, and surrounding areas are encouraged to apply.)
Job Type: Full-Time
Schedule: Monday–Friday with occasional weekend availability (up to 40 hours per week). Flexible scheduling.
Compensation: $18–$23/hour (based on experience) + performance-based bonus
About the Opportunity
We are seeking a motivated, customer-focused Medspa Coordinator to join our growing aesthetics and wellness practice in Phoenix. This is more than a traditional front desk role—you’ll be a key part of creating an exceptional client experience while helping drive the growth and success of the practice.
As the first and last point of contact for our clients, you’ll play an essential role in scheduling appointments, building client relationships, promoting memberships and treatment packages, and supporting daily clinic operations. If you are energetic, organized, sales-minded, and thrive in a fast-paced environment, we’d love to meet you.
What You’ll Do
- Welcome clients and create a warm, professional first impression.
- Manage appointment scheduling, confirmations, and client communications.
- Answer phones, emails, and text inquiries promptly and professionally.
- Educate clients on memberships, treatment packages, promotions, and services.
- Help achieve clinic goals through membership sales, rebooking, and client retention.
- Process payments and maintain accurate client records.
- Coordinate provider schedules and support daily clinic operations.
- Resolve client concerns with professionalism and empathy.
- Maintain a clean, organized, and welcoming reception area.
- Collaborate with providers and team members to deliver an outstanding client experience.
What We’re Looking For
- Previous experience in a medical spa, aesthetics, wellness, or healthcare environment is required.
- Excellent communication and customer service skills.
- Strong sales and relationship-building abilities.
- Comfortable discussing memberships, packages, and treatment recommendations.
- Highly organized with excellent attention to detail.
- Able to multitask and prioritize in a fast-paced environment.
- Positive, proactive, and solution-oriented mindset.
- Professional, dependable, and accountable.
- Comfortable working toward performance goals and KPIs, including client retention, membership sales, and rebooking.
Why Join Our Team?
We’re building a high-performing practice where every team member contributes to our success. You’ll have the opportunity to grow professionally while helping clients look and feel their best.
What We Offer
- Competitive pay: $18–$23/hour + performance bonus
- Company discounts
- Ongoing training and professional development
- Career growth opportunities
- Supportive, entrepreneurial team culture
Our Core Values
- Client First – Every decision begins with the client experience.
- Excellence Always – We hold ourselves to the highest standards.
- Own It – We take accountability for our actions and results.
- Grow Together – We invest in our people, education, and development.
- Serve with Heart – We lead with kindness, empathy, and integrity.
- Wellness Beyond Beauty – Confidence starts with health and well-being.
- One Team, One Vision – Collaboration and alignment drive our success.
If you’re passionate about aesthetics, enjoy building meaningful client relationships, and want to make an impact in a growing medical spa, we’d love to hear from you. Apply today and become part of a team dedicated to delivering exceptional client care and outstanding results.
