📍 Westfield, NJ
💰 $60,000–$70,000 Base Salary + Bonus/Profit Sharing
About ChillRx
ChillRx is a growing medical spa and wellness company specializing in medically supervised weight loss, body contouring, recovery therapies, and advanced wellness treatments. With multiple successful locations and a high-volume patient base, we are known for delivering exceptional patient experiences and consistent results in a professional, fast-paced environment.
We are seeking an experienced and motivated Front Desk Manager / Front Office Manager to lead front office operations at our Westfield location.
Position Overview
This is a hands-on leadership role responsible for overseeing daily front desk operations, patient communication, scheduling, payments, and overall office organization. The ideal candidate is highly organized, confident, professional, and thrives in a structured, high-volume environment.
If you have experience leading front office teams in a medical spa, healthcare, retail, or customer-facing environment, we’d love to hear from you.
Responsibilities
- Oversee daily front desk operations and patient experience
- Manage scheduling, check-ins, phone communication, and patient flow
- Ensure accurate payment collection and daily closing procedures
- Maintain office organization, inventory, and operational systems
- Support team accountability and uphold professionalism standards
- Assist with process improvements and operational efficiency
- Partner with ownership and leadership to support clinic operations
- Help create a welcoming, positive, and professional environment for patients and staff
Qualifications
- Previous leadership or management experience required
- Experience in a medical spa, healthcare, retail, hospitality, or office management setting strongly preferred
- Retail leadership or retail management experience highly preferred
- Strong customer service and communication skills
- Comfortable working in a fast-paced, high-volume environment
- Highly organized, detail-oriented, and dependable
- Ability to lead with confidence, professionalism, and accountability
- Bilingual Spanish/English is a plus
Compensation & Benefits
- $60,000–$70,000 base salary DOE
- Performance-based bonus/profit sharing opportunities
- Health insurance
- Paid time off (PTO)
- Employee wellness perks and treatment discounts
- Long-term growth opportunities within a growing company
Growth Opportunity
This role offers strong long-term advancement potential into expanded leadership and multi-location management as ChillRx continues to grow.
If you are an experienced front office leader who enjoys structure, accountability, and delivering exceptional patient experiences, we encourage you to apply today.
