Location: Pinellas Park, FL
Employment Type: Full-Time
Compensation: $65,000 – $75,000/year + performance-based bonus
Experience Required: Minimum 2+ years in medical aesthetics, med spa, or wellness practice management
About Us
We are a highly reputable medical aesthetics practice recognized for excellence in patient care and delivering results-driven experiences. As we continue to grow, we are seeking an experienced Practice Manager to lead daily operations and help elevate our client and team experience.
Position Overview
The Practice Manager will oversee day-to-day operations, team performance, and client satisfaction within a high-volume, fast-paced environment. The ideal candidate is a strong leader with a deep understanding of the aesthetics industry and a proven ability to manage teams, improve systems, and drive business growth. This role also includes supporting consultations and assisting with the sales process.
Key Responsibilities
- Oversee and optimize daily clinic operations
- Lead, train, and support front desk staff, providers, and support teams
- Ensure a seamless, high-quality client experience from start to finish
- Manage schedules, systems, inventory, and vendor relationships
- Conduct client consultations and support the sales process (invoices, payments, etc.)
- Achieve and exceed monthly service and retail goals; coach team performance
- Monitor KPIs and implement strategies to improve revenue, retention, and efficiency
- Ensure compliance with state regulations and internal protocols
- Support marketing campaigns, business development, and client outreach
- Act as a liaison between ownership and staff
- Improve systems and processes and execute operational initiatives
- Conduct performance reviews and support employee development
- Hire, onboard, and train new team members; manage corrective actions when needed
- Process payroll submissions
- Other duties as assigned by ownership
Qualifications
- Minimum 2+ years of management experience in a medical spa or aesthetics practice
- Strong leadership and team-building abilities
- Proficiency with technology (EMR systems, scheduling tools, CRM software, and general computer systems)
- Excellent communication, organization, critical thinking, and problem-solving skills
- Strong business and sales acumen
- Knowledge of aesthetic treatments and services
- Professional, polished, and client-focused demeanor
What We Offer
- Competitive salary: $65,000 – $75,000/year + performance-based bonus
- Growth opportunities within an expanding brand
- Opportunity to lead in a high-volume, fast-paced, and professional environment
- Collaborative and supportive team culture
- A forward-thinking, innovative practice that values new ideas and continuous improvement
