Consulting Case Study

Wave of Wellness: Doubling Revenue to $120K/Month in 60 Days

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$120,000+

Monthly Revenue
(Up from $60K)

60 DAYS

Growth Velocity
(Time to double)

Revenue Lift
(100% increase)

100%

SOP Documentation
(From no SOPs)

About the Client

Wave of Wellness, a wellness clinic adjacent to an internal medicine practice, opened its doors in April 2023. Initially focused on wellness services, the clinic expanded into aesthetics, offering injectables, lasers, body contouring, and medical-grade facials. With steady monthly revenue of $60–90K and growing demand, the clinic sought Diamond Accelerator’s consulting support to strengthen operations, staffing, and sales strategy for the next stage of growth.

The Challenge

Staffing Gaps: The team was too small (Owner, one RN, one front desk), leading to burnout and zero accountability.
Operational Chaos: No SOPs, no documented patient journey, and no inventory controls.
Sales Weakness: The clinical team lacked the skills to cross-sell or create comprehensive, high-value treatment plans.
Financial Pressure: High loan payments for building and equipment made immediate, sustainable growth a necessity.

💡Solutions Implemented by Diamond Accelerator💡

Leadership Placement

Recruited, hired, and trained a Practice Manager to oversee KPIs, monitor SOPs, and drive team performance.

Operational Infrastructure

Developed a complete patient journey map and implemented streamlined inventory management to control costs and reduce waste.

Sales & Treatment Coaching

Trained the RN and front desk on comprehensive treatment planning, upselling, and cross-selling, which significantly increased the average ticket size.

Software Optimization

Fully optimized Zenoti for advanced scheduling, reporting, and sales tracking to ensure data-driven decision-making.

Recurring Revenue

Introduced tailored packages and memberships during events to build a base of predictable income and improve patient retention.

💎The Results💎

Revenue Doubled

Monthly sales jumped from $60K to $120K in 60 days and have remained consistent ever since.

Operational Stability

The most critical win, while revenue went up, the owner’s time involvement was significantly reduced, breaking the link between “working harder” and “making more”.

Improved Outcomes

The shift to “treatment planning” rather than “single-service selling” improved both patient results and the clinic’s bottom line.

Marketing Synergy

Leveraged the adjacent medical practice’s patient base for highly effective, low-cost cross-marketing.

Key Takeaways

Leadership is the Catalyst: You cannot double your revenue if the owner is the only one managing the team. A trained Practice Manager is the anchor for growth.
SOPs are a Revenue Tool: Standardizing the “Patient Journey” ensures every lead is handled the same way, leading to higher rebooking rates and better retention.
Cross-Market Existing Assets: Being adjacent to a medical practice is a goldmine. Using a strategic referral system allows for rapid scaling without massive ad spend.

Ready to Double Your Med Spa Revenue?

Wave of Wellness evolved from a $60K startup to a $120K/month scalable business in just 90 days. Let’s build the systems and leadership your practice needs to hit the next level.